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About Us

Buying or selling a home is a pivotal moment in your life and we are honored to partner with you on this journey! At The Tapp Group, we pride ourselves on going above and beyond for our clients. We want to understand your needs, build a winning strategy, and walk you through the process so you feel confident every step of the way. Your happiness and satisfaction is our only goal. There is no greater moment than making that final phone call to our clients and celebrating the buying or selling of your home.

Alex Tapp

Alex Tapp

Principal + Realtor®

Known for his extensive local market knowledge and unmatched devotion to his clients, Alex's success is based almost exclusively on referrals and repeated business. He earns the respect of his clients and fellow colleagues by working tirelessly on their behalf and providing the highest levels of customer service.
 
Alex has built a reputation for his refreshingly friendly approach, energy, and commitment to his clients. His proven ability to guide buyers to obtain the best value for their dream home and to assist sellers in a smooth, stress-free sale of their home has earned him rave reviews.
 
Originating from London, England, Alex is a former professional soccer player. He represented his country at the youth level and then rose through the ranks of Wimbledon F.C. before playing for MK Dons. Here in Austin, Alex played for the local professional soccer team, the Austin Aztex. He credits his dedication, work ethic, and competitiveness to his former career. Representing buyers and sellers on a day-to-day basis, Alex considers trust, communication, local market knowledge, and understanding his clients' needs to be the backbone of his business. A 14 year Austinite, Alex resides in Central Austin with his wife Meghan and their three children, Matilda, Charlie, and Quincy.
Donna Shoemaker

Donna Shoemaker

Realtor

Donna has been a resident of Austin since 1974. She has been experiencing the growth of Austin before Mopac, 183 and the Pennybacker bridge were here and when your skipper pin was the ticket to live music on Town Lake. Her infatuation with the city has only evolved alongside the city itself. She loves passing on this knowledge and working with people new to Austin; it allows her to be a tour guide in her favorite city and to show buyers the corners of town that will fit them best.

Donna's passion for enriching lives through relationships is the foundation for her real estate business. Her skills have been honed by her prior experience managing retail centers and commercial warehouses, supervising multi-family apartment complexes, remodeling, and building new construction with the family business of Shoemaker Properties. She has successfully raised two young Texas college graduates who are now in new roles in the professional world.

Donna brings a wealth of knowledge about schools, neighborhoods, extracurricular activities, and all things Austin to her clients. She loves to help in any part of the real estate journey. Donna's desire is to not only be your Realtor, but a resource for you, your family, and your friends for life. To her, you are more than just a client - you are the best part of building friendships!



Zack Pope

Zack Pope

Realtor

Born and raised here in Austin, Zack brings a deep understanding of the local market and a proven track record of success. With an impressive 15-year background in public service, he has the highest standards of client service, integrity, attention to detail and thorough communication.

As a seasoned business owner and former professional athlete, Zack understands the importance of hard work and building lasting relationships. With a keen eye on market trends and a dedication to achieving optimal results, he brings a unique blend of business acumen and customer service to every deal he works on.

Zack prides himself on his dedication to his clients and delivering the highest levels of customer service to buyers, sellers and investors alike. Regardless of what situation arises, he loves getting to guide his clients through this exciting journey and helping find their perfect place to call home. Zack will be your trusted partner for all of your real estate needs now and in the future!

Mary Ellen  Branisteanu

Mary Ellen Branisteanu

Realtor

Mary Ellen’s mission is to ensure her clients are confidently positioned to achieve their real estate goals. As their trusted advisor, Mary Ellen earns the respect of her clients through the personalized experiences she crafts for each individual. 

A natural leader and visionary, Mary Ellen has built a reputation amongst her clients as a refreshingly approachable, ambitious advocate. Having spent the first decade of her professional life leading talent acquisition teams for scaling tech companies, Mary Ellen is no stranger to exceeding stakeholder expectations. Open and honest communication, alignment on goals, as well as constant feedback and iteration are all non-negotiable in Mary Ellen’s practice.

Beyond real estate, Mary Ellen can be found soaking up Austin’s vibrant live music and food scene with her fiance, Derek and Vizsla, Enzo; training for marathons with her running community; or styling her home and hosting friends. 

 
Sophee Houseman

Sophee Houseman

Director of Growth & Operations

Sophee is uniquely positioned to support our agents in growing their businesses and delivering best-in-class service to our clients. She spent the last 12 years of her career building growth strategies and developing teams for Austin brands Camp Gladiator and Kendra Scott. Her background is in marketing and operations, most recently serving as Chief of Staff, working side-by-side with executives on company strategy.

She loves the outdoors, hiking, grabbing afternoon drinks, and having a quiet night at home with her family. She lives in Northwest Hills with her husband Johnny, daughter Presley, and two dogs, Trigger and Pepper.

Alyssa Runnels

Alyssa Runnels

Operations Manager

Growing up in Victoria, TX, Alyssa started her real estate journey in 2018 as an Administrative Assistant and Marketing Director while she finished her Business Administration degree at UVH-Victoria. It was there she fell for the fast-paced environment and decided to make her way to Austin in 2021. She learned the ins and outs of Real Estate operations and solidified her  opportunity to assist sellers, buyers and investors alike in their real estate goals. 

Alyssa’s proactive and empathic nature is the driving force behind her passion in all things real estate and client care. She brings her unparalleled standard of customer service to the Tapp Group as she supports our clients throughout every event in the home buying process and beyond.

Alyssa enjoys walking her property with her German Shepherd/Husky Luna. She also enjoys reading and bird watching in the hammocks with her boyfriend. When she isn’t home, she finds any opportunity to watch live music, spend time with family or eat a nice meal at a new restaurant, usually with a Polariod camera in her hand.

Our Values

Our success is based solely on happy clients. We are a team and in this together with our clients; there is no question or ask that is too small. This is not a transactional business for us, but one centered around truly providing value and building lasting relationships.

On the ebbs and flows of the Austin market in order to build a winning strategy for you. We build a strategic and customized approach for each client, based on our understanding of your specific interests, our knowledge of different neighborhoods and the general competitive nature of the market.

Both with our clients and in negotiations. We work hard to create a seamless experience for our clients. We should do the heavy lifting so you can enjoy the process. After all, this is a life-changing moment for you and shouldn't be missed! 

We believe in integrity above all else. It’s our job to be honest and get you in the best position possible- whether that’s to win against multiple offers or to get the best terms to sell your house.

WHAT OUR CLIENTS SAY

Working with Alex to find our Austin home was the best decision we ever made! We’ve worked with countless agents in different cities and states but none of them compare to the level of care and consequent trust we had while working with Alex.

— Alina

WHAT OUR CLIENTS SAY

Alex is a home buyer’s / seller’s dream come true! My husband and I have worked with him multiple times and have recommended him to countless friends and colleagues without hesitation. You can’t help but feel that Alex is rooting for you! Not only is he extremely knowledgeable about the Austin market, but he and his team are super organized and keep you updated and in the loop from start to finish.

— Marcie | Repeat Buyer & Seller

WHAT OUR CLIENTS SAY

His guidance and knowledge of Austin are second to none. Alex is professional, responsive, and strategic in his approach. He is genuine and has a terrific personality, making him an absolute pleasure to work with. Alex was laser-focused on protecting our interests. His representation was in a league of its own.

— Michelle | Buyer

WHAT OUR CLIENTS SAY

Alex is hands down the best Realtor® I’ve ever worked with! Through him, I’ve bought two homes and sold one. He was instrumental to the success of all of these transactions. He puts his clients first and garners a huge amount of trust!

— Ryan | Repeat Buyer & Seller

Work With Us

We’d love to partner with you to determine your property value or to find your dream home! As a top producing team with Compass, we have access to hundreds of Coming Soon and Private Exclusive Listings, giving our clients early access and the ability to test the market. We’d love to team up with you!

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